Airwings Terms and Conditions

By using our services, you agree to follow our terms and conditions. These terms cover your use of our services, including booking and arranging travel for both international and domestic tours, with a special focus on Hajj and Umrah packages.

General Terms

• By using our services, you confirm that you are at least 18 years old and possess the legal authority to enter into this agreement.
• Airwings reserves the right to update or modify these terms and conditions without prior notice. Continued use of our services after any changes signifies your acceptance of the new terms.
• Your use of our services is subject to our Privacy Policy. Using our services, you consent to process your personal information as described in the Privacy Policy.

Booking and Payments

All bookings are subject to availability and confirmation. Bookings can be made through our website or authorized agents.

• Payments can be made via credit card, bank transfer, or other methods as specified during the booking process. A deposit may be required at the time of booking, with the balance due before departure.
• All prices are quoted in the currency specified during the booking process and include applicable taxes and fees. Prices are subject to change without notice.
• Cancellation policies vary depending on the package and services booked. Detailed cancellation terms will be provided at the time of booking. Refunds, if applicable, will be processed following our cancellation policy.

Travel Documents

• Travelers are responsible for ensuring they have valid passports and visas for their travel destinations. Airwings can provide guidance but is not responsible for obtaining these documents.
• It is the traveler’s responsibility to meet all health requirements, including vaccinations. Airwings is not liable for any health-related issues arising during travel.

Hajj and Umrah Packages

• Hajj and Umrah packages may have specific requirements, including religious obligations and attire. Travelers are responsible for adhering to these requirements.
• Detailed inclusions and exclusions for Hajj and Umrah packages will be provided at the time of booking. This may include accommodations, transportation, meals, and guided tours.
• Travelers must comply with all regulations set by the Saudi authorities. Airwings is not responsible for any non-compliance by travelers.

Liability and Responsibilities

• We strongly recommend that travelers purchase comprehensive travel insurance to cover cancellations, medical emergencies, and other unforeseen circumstances.
• Airwings is not liable for any injury, loss, or damage caused by events beyond our control, including natural disasters, political unrest, or changes in government regulations.
• Airwings acts as an agent for third-party service providers, such as airlines, hotels, and tour operators. We are not liable for any acts or omissions of these providers.

Conduct

• Travelers are expected to conduct themselves in a manner that does not endanger themselves or others. Airwings reserves the right to refuse service or remove travelers from tours for inappropriate behavior.
• Travelers must comply with all local laws and regulations of the countries they visit. Airwings is not responsible for any legal issues arising from non-compliance.

Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at (Email)